Shipping policy

Shipping Policy

Last Updated: June 10, 2026

This Shipping Policy explains how Nordvale processes, ships, tracks, and handles delivery issues for orders placed through our online store.

1. Shipping Coverage

Nordvale ships to deliverable addresses within the United States where carrier service is available.

2. Order Processing Time

Orders are typically processed within 1 to 3 business days after payment authorization, excluding weekends, federal holidays, carrier holidays, and periods of unusually high order volume.

3. Estimated Delivery Time

Standard delivery within the United States typically takes 3 to 8 business days after shipment, depending on destination, carrier availability, weather, operational conditions, and other factors outside Nordvale’s reasonable control.

4. Shipping Charges

Shipping charges, if any, are displayed at checkout before payment.

5. Shipment Confirmation and Tracking

When an order ships, Nordvale will send a shipment confirmation to the email address provided at checkout when tracking information is available.

6. Shipping Time Compliance

If Nordvale cannot ship an order within the promised timeframe, or if no timeframe is stated within 30 days after the order is placed, Nordvale will take appropriate action required by applicable law, which may include requesting your consent to the delay or issuing a refund for unshipped merchandise.